FAQ

πŸ“¦ How long does it take to receive my order?

We typically process and ship within 2–3 business days. Delivery times may vary depending on your location, but most Thai orders arrive within 3–5 days.


πŸ–Ό Can I upload my own image for the product?

Yes! You can upload your own photo or design directly on the product page, or send it to us via LINE (@EspressYoSelf) or email (support@espressyoself.com) after checkout.


🧾 Do you accept PromptPay or bank transfer?

Yes! We accept PromptPay and Thai bank transfers. After placing your order, please send your payment slip to LINE or email to confirm.


✏️ Can I add custom text too?

Of course! You can type in your own message, name, or quote when customizing your item.


πŸ” Can I cancel or change my order after placing it?

Only if the item hasn't been printed yet. Please contact us as soon as possible if you need to make a change.


πŸ“± Which phone models do you support?

We support most major phone brands including iPhone, Samsung, Oppo, Xiaomi, Huawei, Vivo, and more. Just let us know your exact model during customization.


🧽 Are your products durable?

Yes β€” our UV printed cases are scratch-resistant, vibrant, and made to last. Our NFC keychains are waterproof and laser-engraved.


🌐 Do you ship internationally?

Currently we only ship within Thailand, but we’re working on expanding soon.